Video: eGrocery Insights - June 2024

eGrocery Intel for June ‘24: Deep discounted promotional offers lock in customers and fueled Delivery surges for June as Repeat Intent scores drop YOY, especially with the most frequent customer, thoughts on operational efficiencies, pickup fees, and much more.

Video: eGrocery Insights - May 2024

In this latest episode of the US eGrocery Sales Trend video series, Mark Fairhurst, Chief Growth Officer at Mercatus, David Bishop, Partner at Brick Meets Click jump right into May '24 $6.8 billion in eGrocery sales, which represents a slight decline from one year ago. They explore the seasonal patterns of eGrocery sales, how subscription models can impact customer retention, plus the impact of promotions by Instacart and Walmart on Delivery - plus much more.

Video: eGrocery Insights - April 2024

In this April ‘24 video, Mark Fairhurst of Mercatus Technologies Inc, and David Bishop of Brick Meets Click focus membership and subscription eGrocery programs and the two primary roles these types of programs play in strengthening the online business.

Video: eGrocery Insights - February 2024

Mark Fairhurst from Mercatus Technologies Inc, and David Bishop put eGrocery's performance for February 2024 into context for regional grocers who want to understand and strengthen their online businesses.

Video: eGrocery Insights - March 2024

This month Mark Fairhurst from Mercatus and David Bishop of Brick Meets Click change up the approach in their discussion of the March '24 results and reflect on what's changed since March '20 and the start pandemic.

Video: Profiling the eGrocery Shopper - What Grocers need to know

The new report Profiling the Online Shopper: Purchase Patterns in the U.S. delves deep into the four major grocery retail formats – Supermarkets, Walmart, Target, and Hard Discount – to provide a detailed picture of how HH penetration, spending, and order frequency for eGrocery orders have shifted between 2021 and 2022 by income and age groups.

Video: eGrocery Insights - Jan '24

This month Mark Fairhurst and David Bishop discuss the January '24 YOY results, how supermarkets are faring against Mass and Hard Discount, and what factors may be causing regional grocers to reconsider their eGrocery go-to market strategy, especially related online pricing.

Video: 3 Operational Strategies to get the most value from your Grocery eCommerce

Achieving sustainable online grocery operations starts by helping retailers refine strategies within the 3 Cs framework - Control,Connection & Cost. This Live event (featuring David Bishop of BMC and Sylvain Perrier of Mercatus) gives retailers guidance into several operational strategies they can start using now and into the future as well.

Podcast: Grocery retail strategy and execution that grows shopper loyalty

Online Grocery Shopping Video: First-time user experience

Online Grocery Pricing 2023: Custom Research and Roadmap with Mercatus & Brick Meets Click

Brick Meets Click is proud to collaborate with Mercatus (MCT) on this important work, which comes at a time when it’s only getting harder to compete against much larger rivals like Walmart and other national grocers. MCT’s report makes the case for why a new pricing paradigm is a good fit for regional grocers and offers a framework for implementing the elements of this progressive approach.

Measuring the Online Grocery Market: eGrocery Share in the U.S

Inside Track: How to Take Your Online Grocery Business to the Next Level

To sharpen the focus of your grocery eCommerce efforts, you need to understand the true economics of customer acquisition and align your business to key metrics such as Customer Lifetime Value. These are two pieces of advice from Barry Clogan, who led successful online grocery initiatives in several different countries for Tesco. In his recent conversation with Bill Bishop, Barry offers US retailers a range of important guidance as the Chief Product Officer at ThryveAI.

Inside Track: How to Navigate the Upcoming Challenges in Pricing and Promotion

Five things you need to know so you can compete with Aldi & Lidl (Infocast)

We expect that over the next five years that Aldi and Lidl are poised to capture between $50 and $65 billion in sales from the US grocery market. US retailers aren’t used to competing with these hard discounters and will have to learn quickly. Here is some key information that can help climb the learning curve.

FI Newscast: Featuring David Bishop (The Food Institute)

Abstract: Each week, the FI Newscast covers the latest industry trends and consumer insights, and also features guest appearances by the foremost industry experts. This week’s guest: David Bishop, Partner of Brick Meets Click to discuss the lasted eGrocery trends.

eGrocery Performance Benchmarking 2023 - Key Metric Analysis

eGrocery Performance Benchmarking 2023 initiative focuses on conventional grocery retailers who sell groceries online, and who deliver those orders via Pickup and/or Delivery. Learn more as MCT's Mark Fairhurst and BMC's David Bishop dive into the key message for Regional Grocers and new pricing strategies being used by some banners between 1P, 3P and in-store.

Customer Management: How retailers and manufacturers work together to win the customer

Build a more profitable sales mix without raising prices using the Halo Effect

Most grocers have understood the thinking behind the Halo Effect, but they haven’t been able to unlock the full power until now. In this interview, Gary Saarenvirta, CEO of Daisy Intelligence, explains how they us leading-edge analytics to apply the Halo Effect to all of a retailer’s products to improve sales forecasting and build a more profitable sales mix – without raising prices.