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Four voices on the future of food shopping

Fortune CookiesWhat key drivers will reshape food shopping in coming years? When we asked the experts on BMC’s Food Segment team, we got four thought-provoking responses:
  • Larry Kaagan says that science is changing our understanding of food.
  • Martha Roberts is thinking about the impact of social trends.
  • Krysten Hommel imagines creating feedback loops that use shoppers’ own data to add value.
  • Jeff Dlott describes how his feedback loop is changing his shopping patterns.
All belong to Food Foresight’s Blue Ribbon Panel, an organization that develops trends intelligence for the food and agriculture industries. Here, we weave together some of the common themes repeated across their responses to give you peek around the corner at what’s coming. more

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An independent retailer goes online: Norton's USA

NortonStoreMany retailers are adding an online component to their business these days, but you don’t often get a chance to see the process through the eyes of the business leader who decided to make it happen. Today BMC talks to one innovative retailer who did just that in order to grow her business. Four and a half years ago Deborah Leydig opened Norton’s USA in a former livery barn. The store sells only American-made goods. She began selling online about eighteen months ago. more

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Shopper marketing: Before you consume, you shop!

Thanks-4-Shopping5When Tim Dorgan first suggested teaching a class in shopper marketing, circa 2005, he was advised that the idea sounded more like a lecture than a class. Last year, he offered that class to students in the integrated marketing communications program at Northwestern’s Medill School – and the new course opened with a waiting list. Shopper marketing’s influence is growing, and its focus on the shopping experience is aligning brand, retailer, and shopper interests in new ways. We caught up with Tim between his day job (he runs Peapod’s interactive business and manages the company’s e-merchandising) and his teaching responsibilities at Medill to talk about the new course. more

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When size doesn't matter

BigDogLittleDog2What do the challenges of the brick meets click space look like to independent grocers? They look a lot like the challenges the big chains face, according to BMC Black Belt Mike Spindler. Mike attended the NGA convention in Las Vegas last week, and we asked him to share his perspective on key takeaways related to the digital side of grocery shopping for these food retailers. more

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Going digital or going to the store

questiondiceWhen do shoppers go digital and when do they go to the store? The answer to this question has important implications for retailers. At Brick Meets Click, we like to seek out real shoppers and talk with them in depth about how they shop and why they make the choices they do. It helps us understand where shoppers find value, where they struggle, and where there may be opportunities for retailers to better serve them. This time we sat down with Jackie, a stay-at-home  mother of two in her early 30s. more

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