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CONTENT CENTRAL is the place where you can always find clear, commercial-free perspectives on how digital technology is impacting the shopping experience. 

Blog

WHAT WE'RE THINKING

Why average is going to kill you in retailing & other 2014 trends

July 13, 2014 by Bill Bishop

Dont Look Back 2Each year the management consultancy Centigo AB produces, Centigo Retail Outlook, a major report on seven new retailing trends they’re seeing across the world.  The reports are always full of creative insight and this year is no exception. Håkan Bengtsson, one of the report’s authors, is also a BMC Black Belt. We talked with him recently about some of the things they’ve learned during the work. Here’s a sample of what the team at Centigo is seeing.

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The Lookout

WHAT WE'RE SEEING

What grocery leaders can learn from Bill Marriott's view of the future

When management takes responsibility for the future of the business the way Bill Marriott does, it’s worth a serious look. The Chairman of the $19 billion dollar hotel management company is making bold moves to ensure his business is ready for its next wave of customers – 60% of whom will be Millennials in just four years.

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Papers

WHAT WE'RE STUDYING
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