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CONTENT CENTRAL is the place where you can always find clear, commercial-free perspectives on how digital technology is impacting the shopping experience. 

Blog

WHAT WE'RE THINKING

Why NextGen food retailing requires collaboration

September 16, 2014 by Bill Bishop

MatchesGlen Terbeek's ideas about the future of food retailing were prescient 15 years ago, and they are still provocative today. The founder of Accenture's original Smart Store and author of Agentry Agenda: Selling Food in a Frictionless Marketplace, talks with us about how food retailing is configured today, and why manufacturers, retailers and competitors need to work together to create a new “operating system” that better fits today’s dramatically different retail market conditions. In a follow-up interview next month,  he talks with us about what that barrier-busting system might look like in more detail.

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The Lookout

WHAT WE'RE SEEING

6 factors why retailers are still in the doldrums

There’s a lot of power in the idea that a properly defined problem is more than half solved. So: Why are so many retailers still in the doldrums 5 years after the “great recession” has ended? Four factors are called out in a recent Fortune article. It's a good start, but we think there’s more to the story and more for retailers to think about when making plans for the future.

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Papers

WHAT WE'RE STUDYING
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