segments

Food/Grocery


 

Lookout

Using digital to improve the customer experience

Using digital to improve the customer experience Starbucks CEO Howard Schultz generated lots of buzz recently when he expanded his role in digital retailing as part of a top-level shift in the company. He calls the growth of online shopping a “seismic” shift in customer behavior and he wants to speed up Starbucks’ digital response. We see others  leveraging digital to improve the customer experience also, such as in food courts.
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Lookout

Web-based snack subscriptions slice the market in new ways

Web-based snack subscriptions slice the market in new ways Getting snacks delivered your mail box yet? If not, chances are someone you know is or will be soon. The web-based subscription snack service space is heating up and shows that online grocery shopping goes beyond just searching for an item or ordering the week’s groceries – it’s also about about slicing the market in different ways.   
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Blog Post

Instacart Q & A: Expanding access to online grocery

USA MapOnline shopping for grocery market baskets is becoming more common, but a lot of people who’d like to do it don’t have access to the service. Instacart is quickly opening up the option to many more shoppers and retailers in new markets. Here we talk with founder and CEO Apoorva Mehta about Instacart's interesting take on meeting shoppers needs.
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