segments

Food/Grocery

Abstracts of all  content related to this segment are listed from newest to oldest.


 

Blog Post

Meeting omnichannel requirements

omnichannel convergenceLast year's interview with Bill Davis on "Defining omnichannel retail" was a great way to start the dialogue about this significant shift, and in fact it's one of our most-viewed blogs. Now it's time to take the conversation to the next level – requirements for execution. Here, Davis shares the learnings he’s gleaned from his work on a number of omnichannel transition projects – specifically related to the focus, effort, and time required for a retailer to make the transition successfully.

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HowGood shows how offering more information can sell products

HowGood shows how offering more information can sell products In the early days of the digital revolution, many food shoppers were satisfied with a photo that actually matched the product on the shelf and access to a standard nutrition label, but now that’s not enough. Growing demand for reliable product information is creating new opportunities for those who aggregate and sell information about product attributes.

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Post-purchase communications via receipt programs no longer an afterthought

Post-purchase communications via receipt programs no longer an afterthought Until now, most of the focus on customer touchpoints has been on the pre-purchase part of the journey.  Now, focus is expanding at the post-purchase end – and the pivot’s happening via e-receipts and mobile receipt programs. The doors that these programs can open move retailer/manufacturer collaborations into new territory.

Blog Post

Why NextGen food retailing requires collaboration

MatchesGlen Terbeek's ideas about the future of food retailing were prescient 15 years ago, and they are still provocative today. The founder of Accenture's original Smart Store and author of Agentry Agenda: Selling Food in a Frictionless Marketplace, talks with us about how food retailing is configured today, and why manufacturers, retailers and competitors need to work together to create a new “operating system” that better fits today’s dramatically different retail market conditions. In a follow-up interview next month,  he talks with us about what that barrier-busting system might look like in more detail.
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Swapbox enters the Delivery Derby

Swapbox enters the Delivery Derby Another player enters the delivery derby: The start-up Swapbox is deploying a network of self-service lockers in San Francisco for shoppers who want to receive online orders away from home. Amazon already has customer-pickup lockers in some 7-Eleven Stores, and UPS is testing its own network of storage lockers.

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Blog Post

At the intersection of big data and better food choices

ShopWell logoElliott Grant’s 20+ US patents testify to his love of finding elegant solutions to hard problems. Among his creations is a technology that enables capture of supply chain insights on over $10bn worth of products a year. When we heard he was working on an app that helps consumers connect their food shopping with their nutritional needs, we wanted to know more. Here, he talks with us about how shoppers use the app, how it personalizes nutrition scoring for individual products, and what retailers can learn from the data it generates.
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