Yummy.com, the southern CA independent food retailer founded
in 2002, has evolved a unique type of grocery retailing that combines both online
and traditional shopping. Founder Barnaby
Montgomery says it reflects the way shoppers “really shop across channels.”
Greater access to product prices created the phenomenon known as showrooming. Now,
shoppers have begun to realize that if they ask for a price match, coupon, free
shipping, or even just a discount, they have a good chance of getting it.
installed interactive window displays in several of its small-footprint Tesco
Metro grocery stores this holiday season. These enable customers to order items
for next day pickup by simply scanning a QR code in the display. No need to
enter the store.
Retail 2020: Reinventing
Retail – Once Again, a paperproduced
by IBM and the NYU Stern School of Business, explores what retailing will look
like in in the future informed by the lessons learned from previous retail
transformations and new developments in technology, the economy, and
years ago eBook sales were growing rapidly, but now it’s starting to look like
a mature market. Sales were flat in 2013, and they actually declined in some
months. Bookstores may survive eReaders after all.
many, eating local means increasing the consumption of food produced in the
vicinity of where they live, but the work of Incredible Edible makes it clear there’s
a lot more to it than minimizing distance to market.
We’re excited to release the findings of BMC’s latest Big
Data survey in a new report. The
results suggest five key questions that retail leaders who see value in big
data should be asking themselves in order to capture
Advances in digital technology may make it possible to not only look at a
product on the screen, but also to taste it – and no this doesn’t mean licking
your smart phone or computer screen. Get ready for the “digital taste
Transparency is completely changing the way salespeople work and are compensated in the auto industry. “The heavy lifting is now done online and if you’re not in
that flow, you’re not going to see the bulk of the business,” explains an 18-year
veteran of car sales in a recent WSJ article.
We've been tracking retailing professionals' experiences and attitudes toward big data for two years now, and more than 100 professionals participated in the October 2013 survey. The results confirm the increasingly important role big data is playing in "changing the game" of retailing.
Find out how leading CMOs are meeting the changing needs of their more empowered customers in this new report. It clearly illustrates the connection between customer retention and engaging the unique needs of customers, and then
shows how a range of retail verticals achieve this goal.