segments

Papers, Dashboards & Case Studies

Our thought leadership helps grocery retailers and technology providers who are moving into and/or up the learning curve of today’s ever-evolving online/offline grocery marketplace.

Guidance 2021 - Time to change how you compete for customers: The pivots coming to grocery retail

The supermarket business model is operating at a growing competitive disadvantage, and unless grocers reinvent their value proposition, they won’t be able to remain viable in the rapidly evolving market. This paper describes the transformational change that’s needed to keep up with changing consumers and describes three specific ways that supermarkets can begin to create more value for their customers.

Guidance for 2020: What will Amazon do next in grocery?

To get to its ultimate goal in grocery, Amazon will have to work on earning the role of primary grocery provider for more US households.  To improve its offer and operations, we expect Amazon will likely focus on three areas over the next couple of years: 1) Leveraging Prime to attract more customers, 2) Building out strategically placed physical locations, and 3) Optimizing its product mix. Here's what this means for the industry and guidance on how retailers can respond to these challenges.

Guidance 2019: Capitalize on the growing appetite for customization & personalized shopping options

Customization and personalized shopping are two of the most powerful and sustained trends driving the consumable marketplace today.  Grocers and suppliers who fail to pay attention to these trends will get left behind by shoppers because their business will not be aligned with the “new order.”  This white paper offers three ways to start capitalizing on these shifts and find new sources of growth in 2019 and beyond.

Guidance for 2018: Lock in on grocery retail's top two strategic imperatives

Guidance 2018The accelerating pace of change in grocery distribution and marketing means that retailers, wholesalers, and distributors can no longer afford just to react fast, and improving traditional processes will not be enough. It's critical to take advantage of new tools and new ways of thinking about routine retail processes. In our 2018 guidance, we explain why you must simultaneously focus on consumer preferences and new sources of profit – for survival and to find your new role in the market.

Leveraging the Subscription Opportunity

Leveraging the Subscription OpportunityThis report provides clear direction on how CPGs and retailers can harness the potential of subscriptions to increase sales and strengthen connections with consumers. It frames out the full range of subscription opportunities – from automatic replenishment to curated collections and wide-assortment shopping – and it explains nine go-to-market strategies that CPGs and/or retailers can use to leverage subscriptions to generate growth for their businesses.

Guidance for 2016: Time to Put Online Grocery into Context

Get ready for some big changes for grocery retail in 2016. The winners will be those retailers who understand that their success depends on the blended performance of their online and offline offerings, not one vs. the other. Moving forward, it will be crucial to reinvent the grocery retail model by leveraging all assets – digital and physical (including stores) – and this means putting online grocery within the context of the total business. 

Six Degrees of Digital Connections: Growing Grocery Sales in an Omnichannel World

Making sense of a retail environment that’s been radically changed by the presence of digital tools and options is the core of the Brick Meets Click mission. Conducting original research on key topics is one way we fulfill that task, so we are pleased to share our seminal research into how 23,000+ grocery shoppers use digital connections in this report.

Understanding market-level online grocery potential

Retailers will benefit from having a better idea of how fast online grocery shopping is likely to grow in their market so they can develop both offensive and defensive business strategies. National averages won’t be much help for planning purposes because they don’t give management the detail that’s needed. That’s where this thinking and framework can really help.

What is ahead for online grocery? Updated growth forecast and implications

Online grocery spending is growing faster than expected. This report presents BMC’s updated forecast for online grocery growth; describes what’s driving the accelerated growth; and explores how that growth will affect traditional grocery retail. Finally, it describes the implications of this change and suggests ways for retailers and suppliers to respond.