News & Events


In the Press


Uber takes on Google in the instant-delivery realm

August 21, 2014

Whether it is grocery delivery or click and collect, numerous models of online grocery shopping have emerged in recent years.

Brick Meets Click, a retail consulting agency, predicts this channel will have an annual growth rate of nearly 13% during the next decade.

- See more at: http://www.thepacker.com/opinion/Millennials-take-their-growing-buying-power-online-260424061.html#sthash.JDnkqeWa.dpuf

“Both Google Shopping Express and Instacart have proven that there’s real demand for immediate delivery,” said Bill Bishop in this Mobile Commerce Daily article by Mark Hamstra. “Since Uber already has high visibility and great penetration with the shopper segment that has more money than time, this could prove to be a strong growth engine for them.”... Read more

Kroger agress to acquire e-Commerce retailer Vitacost

July 2, 2014

Whether it is grocery delivery or click and collect, numerous models of online grocery shopping have emerged in recent years.

Brick Meets Click, a retail consulting agency, predicts this channel will have an annual growth rate of nearly 13% during the next decade.

- See more at: http://www.thepacker.com/opinion/Millennials-take-their-growing-buying-power-online-260424061.html#sthash.JDnkqeWa.dpuf

"This acquisition hits a couple of sweet spots for Kroger,” Bill Bishop, chief architect of Barrington, Ill.-based omni-channel retailer consultancy Brick Meets Click, told Progrressive Grocer. “Vitacost is well developed in e-commerce, which is something that everyone is still trying to figure out. It is also well positioned in one of the grocery areas –- healthy options –- that is growing rapidly. This is important for them competitively, as they seek to continue to look for growth in spaces in which Walmart is not distinctively strong."... Read more

The Hillshire Dilemma: Stick to Meat, or Go Beyond?

May 27, 2014

Whether it is grocery delivery or click and collect, numerous models of online grocery shopping have emerged in recent years.

Brick Meets Click, a retail consulting agency, predicts this channel will have an annual growth rate of nearly 13% during the next decade.

- See more at: http://www.thepacker.com/opinion/Millennials-take-their-growing-buying-power-online-260424061.html#sthash.JDnkqeWa.dpuf

So not long after changing its name to reflect a focus on its packaged meat, the company was doing a deal to go well beyond it. Some critics said the deal reflected the company’s scramble for growth options. “This consolidation buys them time, but it doesn’t solve the fundamental challenge,” Bill Bishop, a food industry consultant at Brick Meets Click, told the WSJ at the time.during the next decade... Read more

Millennials take their growing buying power online

May 23, 2014

Whether it is grocery delivery or click and collect, numerous models of online grocery shopping have emerged in recent years.

Brick Meets Click, a retail consulting agency, predicts this channel will have an annual growth rate of nearly 13% during the next decade.

- See more at: http://www.thepacker.com/opinion/Millennials-take-their-growing-buying-power-online-260424061.html#sthash.JDnkqeWa.dpuf

Whether it is grocery delivery or click and collect, numerous models of online grocery shopping have emerged in recent years. Brick Meets Click, a retail consulting agency, predicts this channel will have an annual growth rate of nearly 13% during the next decade... Read more

The Hillshire Dilemma: Stick to Meat, or Go Beyond?

May 14, 2014

Whether it is grocery delivery or click and collect, numerous models of online grocery shopping have emerged in recent years.

Brick Meets Click, a retail consulting agency, predicts this channel will have an annual growth rate of nearly 13% during the next decade.

- See more at: http://www.thepacker.com/opinion/Millennials-take-their-growing-buying-power-online-260424061.html#sthash.JDnkqeWa.dpuf

"With the pressure for same-day delivery mounting, it means that distribution centers have to be more market-centered, in other words, to bring them in closer proximity to where the population density is," said Bill Bishop, chief architect at Brick Meets Click, a consultancy that studies the intersection of retail and e-commerce... Read more

Progressive Farmer: Back to the Future

May 1, 2014

Whether it is grocery delivery or click and collect, numerous models of online grocery shopping have emerged in recent years.

Brick Meets Click, a retail consulting agency, predicts this channel will have an annual growth rate of nearly 13% during the next decade.

- See more at: http://www.thepacker.com/opinion/Millennials-take-their-growing-buying-power-online-260424061.html#sthash.JDnkqeWa.dpuf

Kerry Tucker and Bill Bishop co-authored this Progressive Farmer article on how big data offers an opportunity to reconnect farmers and retailers and will help create a stronger connection between food retailers and consumers, boosting service, value and confidence.  Big data is driving big changes in agriculture. On one end of the supply chain, farmers are increasingly using big data—new systems that mesh huge amounts of real-time computerized information and insights—to improve production efficiencies, yields and sustainability benchmarks.   Read more

Grocery delivery serves niche markets — for now

April 9, 2014

Online grocery delivery services in the Midwest are growing in popularity, although they are still primarily serving smaller, niche markets. Bill Bishop, chairman of omnichannel consulting firm Brick Meets Click, said that online grocery services that provide delivery are growing annually by 15% to 20%. “It’s hard to see a community without delivery [but] it’s still a premium service,” said Bishop ... Read more (digital subscription required)

Next up for disruption: The grocery business

April 4, 2014

In this post, Dan Mitchell builds a case that "The grocery business is loaded with friction, at least from a purely economic perspective," and that change is coming. He touches on many topics (WebVan, Instacart, Relay Foods, Peapod, Good Eggs, etc.) and features two quotes from BMC's Bill Bishop.   Read more

Grocery 3.0: Boulder County firms riding rising tide of online delivery

March 10, 2014

The "over-stored" issue — where the pure amount of retail square footage is too great for the population size — is happening in virtually every region, said Bill Bishop, founder and chief architect of Brick Meets Click, chatted with Alicia Wallace, Camera Business Writer, about what he sees is driving the increase of grocery shopping options, including several new online grocery services in Colorado and the impact on traditional supermarkets and other operators.

Online grocery shopping currently is growing in two dimensions, Bishop said. The first is that customers are seeking a special item they can't find at stores anymore; then there is the specialty option — upscale appeal, organic appeal, natural appeal and culinary appeal.  Read more

Huge Amazon warehouse gets a neighbor: Is AmazonFresh coming to Baltimore/D.C.?

February 19, 2014

“For AmazonFresh to work, it really has to be closely associated and intertwined, riding along with the regular Amazon deliveries” coming out of the larger distribution center, said Bill Bishop, a Barrington, Ill.-based retail technology analyst who heads the firm Brick Meets Click in Kevin Litten's recent article on Amazon's warehouse expansion in the Baltimore area.

The plan for a smaller warehouse adjacent to a distribution center “is probably the classic combination of a distribution facility to handle most products, almost co-located next to the grocery warehouse,” Bishop said.  Read more

One third of Top 75 offer e-grocery

January 17, 2014

From Liz Webber's Supermarket News article One third of TOP 75 offer e-grocery: “I think that if you’re interested in driving sales then e-grocery is more attractive than if you’re primarily interested in driving profit,” said Bill Bishop, chief architect of Brick Meets Click. “So that means some of the private companies and heavily sales-driven companies are probably further along than some of the more publicly traded companies that need to balance sales and profits.”  Read more

Why 2014 Will Finally Be the Year of the Online Grocer

January 16, 2014

"Currently, 3.3 percent of total U.S. grocery spending—a $500 billion industry—is online, according to a report from Brick Meets Click. It could reach 11 percent by 2023, a growth rate of nearly 13 percent per year."  Read more

Detailing the Retail Landscape

January 5, 2014

... Read more

Big Data: Retailers, Supermarkets, Medical Markets All Dive In To Extract Information From & About

December 20, 2013

“We’ve never really been able to maintain a connectivity in the store with shoppers in a real-time situation-based world, but we’re moving very quickly to that,” said retail consultant and supermarket specialist Bill Bishop of Brick Meets Click in this IB TIMES article by Nat Rudarakanchana.

Big data also has the potential to “mine the tremendous amount of shopper information that we have,” he said. Bishop's consultancy released a big data survey of retail professionals in early December. One respondent in that survey even tracked their shoppers visits’ to cooking and recipe websites, alongside their Facebook Inc. and Twitter Inc posts, to build taste profilesRead more

AmazonFresh & small food startups

December 17, 2013

Jill Krasny explores in her article Is AmazonFresh a Boon For Small Businesses? whether the exposure that food startups enjoy when joining the e-commerce giant's grocery-delivery business is worth considering the technical hassles and giving up a large cut of revenue really worthwhile?

Bill Bishop, chief architect at Brick Meets Click says this is the main challenge smaller retailers face. "It does take a discipline and familiarity with their systems," he explains, "and if mistakes are made or there’s a discrepancy, it can be quite an intense effort to correct the error."   Read more

2014 Prediction #3: Online Grocery Nears 4% Sales

December 17, 2013

From Supermarket News' 10 Food Industry Predictions for 2014, online grocery ordering will approach 4% of total sales nationwide — a jump of more than 20% over current levels — and will exceed those levels by a wide margin in certain markets, according to Bill Bishop, chief architect of Brick Meets Click ...  Read more

AmazonFresh starts same-day grocery delivery in S.F,

December 11, 2013

A just-published survey of 22,000 grocery shoppers nationwide by Brick Meets Click showed that San Francisco is the most developed online grocery market in the country, with 16 percent of shoppers buying groceries online regularly.

"This makes San Francisco a particularly attractive environment in which to grow their business. They'll be selling to people who already have some experience with same-day delivery," said Bishop. "But there will be at least a year of feverish  competition" said Bill Bishop in this SFGate article.   Read more

Supermarkets Must Digitize Groceries To Attract Young & Wealthy: Research Surve

September 25, 2013

Supermarkets must strategize before they convince the remaining 80 percent of shoppers to come online. Buying groceries online must no longer cost more than 10 percent over traditional shopping cart totals before that mass market will be cracked, Brick Meets Click principal Bill Bishop told International Business TimesRead more

Traditional grocers poised to join e-commerce boom

September 19, 2013

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs.

That was the takeaway from an Aug. 20 general session on online retailing at The Packer’s Midwest Produce Expo, which featured presentations from Bill Bishop, chief architect of Barrington-based Brick Meets Click and Willard Bishop Consulting; Drew Schwartzhoff, Eden Prairie, Minn.-based C.H. Robinson’s director of marketing and sourcing; and Tony Stallone, vice president of merchandising and food safety for Skokie-based online grocer Peapod, a subsidiary of Royal Ahold, Netherlands.

- See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs.

That was the takeaway from an Aug. 20 general session on online retailing at The Packer’s Midwest Produce Expo, which featured presentations from Bill Bishop, chief architect of Barrington-based Brick Meets Click and Willard Bishop Consulting; Drew Schwartzhoff, Eden Prairie, Minn.-based C.H. Robinson’s director of marketing and sourcing; and Tony Stallone, vice president of merchandising and food safety for Skokie-based online grocer Peapod, a subsidiary of Royal Ahold, Netherlands.

- See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs.

That was the takeaway from an Aug. 20 general session on online retailing at The Packer’s Midwest Produce Expo, which featured presentations from Bill Bishop, chief architect of Barrington-based Brick Meets Click and Willard Bishop Consulting; Drew Schwartzhoff, Eden Prairie, Minn.-based C.H. Robinson’s director of marketing and sourcing; and Tony Stallone, vice president of merchandising and food safety for Skokie-based online grocer Peapod, a subsidiary of Royal Ahold, Netherlands.

- See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs.

That was the takeaway from an Aug. 20 general session on online retailing at The Packer’s Midwest Produce Expo, which featured presentations from Bill Bishop, chief architect of Barrington-based Brick Meets Click and Willard Bishop Consulting; Drew Schwartzhoff, Eden Prairie, Minn.-based C.H. Robinson’s director of marketing and sourcing; and Tony Stallone, vice president of merchandising and food safety for Skokie-based online grocer Peapod, a subsidiary of Royal Ahold, Netherlands.

- See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf
Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs. - See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs. - See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Bill Bishop says, "Click and collect makes sense for suburban families who have so far been reluctant to try the combination of online shopping and grocery delivery, he said. "It will make a big difference," he added. "It eliminates big barriers. ... It's a way to modify the model to accommodate a whole boatload of people." Read more

Demographic diversity: The American consumer is changing

September 1, 2013

Barrie Dawson offers that there are now so many more retailers are selling groceries it is time for supermarkets create strategies to compete.   

This article features thinking from several industry experts, including Brick Meets Click's Bill Bishop.  Read more

Online grocery sales hold opportunity for produce retailers

August 22, 2013

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs.

That was the takeaway from an Aug. 20 general session on online retailing at The Packer’s Midwest Produce Expo, which featured presentations from Bill Bishop, chief architect of Barrington-based Brick Meets Click and Willard Bishop Consulting; Drew Schwartzhoff, Eden Prairie, Minn.-based C.H. Robinson’s director of marketing and sourcing; and Tony Stallone, vice president of merchandising and food safety for Skokie-based online grocer Peapod, a subsidiary of Royal Ahold, Netherlands.

- See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs.

That was the takeaway from an Aug. 20 general session on online retailing at The Packer’s Midwest Produce Expo, which featured presentations from Bill Bishop, chief architect of Barrington-based Brick Meets Click and Willard Bishop Consulting; Drew Schwartzhoff, Eden Prairie, Minn.-based C.H. Robinson’s director of marketing and sourcing; and Tony Stallone, vice president of merchandising and food safety for Skokie-based online grocer Peapod, a subsidiary of Royal Ahold, Netherlands.

- See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs.

That was the takeaway from an Aug. 20 general session on online retailing at The Packer’s Midwest Produce Expo, which featured presentations from Bill Bishop, chief architect of Barrington-based Brick Meets Click and Willard Bishop Consulting; Drew Schwartzhoff, Eden Prairie, Minn.-based C.H. Robinson’s director of marketing and sourcing; and Tony Stallone, vice president of merchandising and food safety for Skokie-based online grocer Peapod, a subsidiary of Royal Ahold, Netherlands.

- See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs.

That was the takeaway from an Aug. 20 general session on online retailing at The Packer’s Midwest Produce Expo, which featured presentations from Bill Bishop, chief architect of Barrington-based Brick Meets Click and Willard Bishop Consulting; Drew Schwartzhoff, Eden Prairie, Minn.-based C.H. Robinson’s director of marketing and sourcing; and Tony Stallone, vice president of merchandising and food safety for Skokie-based online grocer Peapod, a subsidiary of Royal Ahold, Netherlands.

- See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf
Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs. - See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf
Digital marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to consumers and their needs. - See more at: http://www.thepacker.com/fruit-vegetable-news/Online-grocery-sales-hold-opportunity-for-produce-retailers-220715541.html?view=all#sthash.v8fNpMvQ.dpuf

Digtial marketing and mobile technology are changing the retail landscape, and grocery retailers need to take advantage of emerging trends to increase sales, become more efficient and stay relevant to shoppers and their needs was the key takeaway from the general session on online retainling featuring Bill Bishop (Brick Meets Click), Drew Schwartzhoff  (C.H. Robinson) and Tony Stallon of Peapod. Read more

Amazon could start delivering groceries to NYC in 2014

August 7, 2013

Bill Bishop, of Brick Meets Click, told International Business Times that he was cautious about believing that AmazonFresh is really setting up shop near New York. “It’s too early to say anything with confidence because they’ve only really taken the concept outside of Seattle … for three months,” he told IBTimes. “I can’t imagine that they will have proofed the business model in that short period of time. But New York has to be high on their list as a place where their model would work, because it is enabled by that population density.”  Read more

Why Don't More Shoppers Worry When Big Data's Watching?

July 18, 2013

New research published in AdAge l Digital is helpful in shedding light on an issue that could derail a lot of the good coming from modern retail analytics and, therefore, must be approached with sensitivity and care. 

Our BMC Big Data survey showed that retailers are now collecting big data and that a lot of that is focused on shopping behavior. We want to clarify, however, that most of this activity would not normally be called tracking, which of course brings with it some worrisome connotations.  Read more

Instacart: Crowdsourcing Your Grocery Shopping

July 11, 2013

In this Bloomberg Business article, Bill Bishop says "While some stores Instacart shoppers frequent have competing online services, grocery operators should welcome the business. Everybody is fighting tooth and nail to get sales today, so any source of incremental business to them is a plus, and they don’t have to pay markdown dollars or cut their prices to get it.”  Read more

Amazon’s Economies of Scale vs. Food Retailers

June 21, 2013

In this Storeplacer blog, Bill Bishop says “we are now moving into the era where precise retail execution makes the difference between winning and losing. This precision will be driven in large measure by high speed analysis of big data.”   Read more

BMC on NPR

June 6, 2013

Bill Bishop talked with Audie Cornish about Amazon's decision to expand grocery service beyond a  Seattle testing ground on All Things Considered. Here's a link to the audio.

Amazon plans major move into grocery business

June 5, 2013

"Amazon has been testing this for years and now it's time for them to harvest what they've learned by expanding outside Seattle," said Bishop, in this Daily Camera article. "The fear is that grocery is a loss leader and Amazon will make a profit on sales of other products ordered online at the same time. That's an awesomely scary prospect for the grocery business."

Marketing, IT Form Tech Tag Team

June 3, 2013

In this Supermarket News article about how retailers’ marketing and IT departments are coming together to take advantage of digital marketing opportunities, Bill Bishop explains that "Marketers’ interest in big data — and the insights it provides about consumers — stems from a need to find more revenue. We know from loyalty work that one of the easiest ways to generate more revenue is to sell more to your own customers,” he said. To that end, the personalization resulting from big data “increases relevance, which breaks through the clutter and should result in more buying.”

Infographic: Big data seen creating value

May 7, 2013

Check out the highlights from our recent big data industry survey published in this Supermarket News DATAPoints

Reinventing the Checkout

May 1, 2013

"What I anticipate from grocery is having more of a variety of checkout options than there are now," says Bill Bishop in this Progressive Grocer Tech.  "There could be three or four different checkout experiences available. I'm also expecting to have more mobile checkouts. The real growth is when customers can use their smartphones, and this will grow quickly."  Read more

How digital is affecting shopping for perishables

March 21, 2013

In this Perishable Buyer article BMC Chief Architect Bill Bishop explains that while it's true that shopping for nonperishable can be done quite easily online, perishables aren't immune to this inevitable shopping shift.  He explains the two shifts that are categorically important to perishables and provides guidance on what retailers and suppliers can do to drive growth.

Suburban shoppers drive competition as new grocers expand locally

February 25, 2013

In a recent Daily Herald article that highlights how shopper behavior is changing the competitive landscape for food retailing, Anna Marie Kukec quotes BMC Chief Architect Bill Bishop: "But there are also exciting growth opportunities for any food retailer who can provide a new and different shopping experience. The reason some stores like Meijer and Mariano's continue to expand is because they offer a value to shoppers that causes customers to flock to their stores."

New food chain emerging among consumers

January 18, 2013

This article in The Packer by Bill Bishop and Kerry Tucker shows how new technology and the turmoil in the retail marketplace are opening opportunities for produce (from producers to retailers) and how they are changing where, why, and how people buy food. 

Are Retailers Ready for Big Data?

October 12, 2012

An infographic called Taming the Beast, created by Baynote and featured on Mashable Business, combines lots of Brick Meets Click research and thinking on big data with some from McKinsey and Time.

How Do You Grow Sales When the Market Is Shrinking?

October 3, 2012

Read Bill Bishop's response to the Supermarket News 2012 Analysts Roundtable commentary that the retail grocery “pie is shrinking" in this Supermarket News Industry Voices article.

The Whole Health Story

September 12, 2012

This Progressive Grocer article explores the frontiers health and food, especially via food retailers and their pharmacies, and reinforces that supermarkets must prepare to take full advantage of growth opportunites related to the whole health concept. The article features quotes from both Bill Bishop, Chief Architect of Brick Meets Click, and Ray Stone RPH, a Brick Meets Click Black Belt.

In The HUB - Mixed Results: Lessons learned from a decade of ecommerce

September 1, 2012

Bill Bishop identifies the lessons that are emerging from retail’s mashup of digital and traditional shopping in “Mixed Results,” a white paper that appears in the Sept/Oct issue of The Hub Magazine. "We’ve been dealing with ecommerce for almost a decade now,” says Bishop, “It’s been a messy and fascinating time, but some solid principles are beginning to emerge for operating in the new landscape.”

Communicating to the Consumer in a Changing Marketplace

February 17, 2012

Check out Bill Bishop's blog for the CA Dept of Food and Agriculture. He writes about how California's food and agricultural producers can begin to identify and maximize the potential value of their products in the changing consumer marketplace.

Events


Practicipatory Pricing: The Next Big Thing in Retail Marketing Webinar

July 30, 2014

Shoppers expect, and demand, price transparency but retailers saddled with high-low pricing can't give consumers what they want. This opens the door for Amazon Fresh, Google Shopping Express, and Wal-Mart’s Savings Catcher. To compete effectively, retailers need a new pricing model that turns price transparency to their advantage.

The new model is Participatory Pricing. It provides a way, for the first time, for retailers and shoppers to discover optimal personalized prices for every item for each shopper, not just at the aggregate market level. This approach is truly shopper centric creating a marketplace advantage for adopters.

Four industry experts, including Brick Meets Click's Bill Bishop, will discuss the pricing pain points for retailers and review alternatives that will drive shoppers to physical and digital stores.  For more information or to register, click hereSponsored by Engage3.

Cenex Buyer's Fair

June 18, 2014

At this year's Cenex Buyer Fair in Minneapolis, MN, Bill Bishop presented the keynote address based on the NACS/CCRRC "Playbook for Success: A 3-Step Guide to Growing C-Store Business".

FMIConnect 2014

June 10, 2014

Bill Bishop and Steve Bishop will both be attending FMIConnect in Chicago, June 10-13, 2014. If you are going to the show also, please let them know. For more info, click here.

The Grocery Merchandising Association of Chicagoland

June 5, 2014

Bill Bishop will presenting Increasing Grocery Sales in the our Digital Age during the Chicagoland GMA lunch meeting scheduled for June 5, 2014, in Oak Brook, IL. For more information or to make a reservation, please click here.

Customer Relationship Management Conference (CRMC)

June 4, 2014

Bill Bishop will be attending CRMC June 4–6 in Chicago. As part of Brick Meets Click's partnership with the CRMC, we're pleased to offer a special, retailer-only  discounted rate – contact us directly for more information. Also, let Bill know if you're also planning to attend so that you can connect at the conference. For more info, click here.

Portland State University Executive Forum 2014

May 13, 2014

Bill Bishop took part in Portland State University's Executive Forum  along with other industry leaders includng Brian Todd of The Food Institute and Mike Ellis, President of the Kroger Co. Bill presented on How Food Retailers Can Leverage Digital Inflluence. For more on the event, click here.

Get in the Game Report/Presentation

April 3, 2014

The NACS/Coca-Cola Retailing Research Council (NACS/CCRRC) presented its newest report, Get in the Game, at the State of the Industry Summit in Rosemont, IL. Speakers included Bill Bishop, Chief Architect, Brick Meets Click and Dae Kim, NACS Vice President of Research. Bill was excited to share the validated framework for retail growth featured in the report. That framework was first introduced last year in NACS/CCRRC's Playbook for Success. For more info, click here.

Saint Joseph's University Food Industury Summit

March 13, 2014

BMC's Bill Bishop presented at 8th Annual Food Industry Summit held at Saint Joseph’s University Campus in Philadelphia, PA.  The Summit was established as a forum for CEOs, Presidents, and Senior Executives to share their views on the major issues and trends shaping the food industry.  The theme for 2014's summit was “Leveraging Omni-Channel Marketing with the Connected Food Consumer.” For more information, click here

Mobile & the Modern Shopper Session

March 8, 2014

BMC's Bill Bishop and Chris Bryson, CEO of Unata, Inc. presented a session that covered several aspects of the smartphone revolution.

  1. Why mobile should matter to you: Mobile search leads to action. A look at the who, what, and where of mobile and what’d driving all of this behavior.
  2. App v. mobile website: Understanding the difference and what to keep in mind when choosing which you should develop.
  3. Using mobile to attract customers. The evolution of mobile couponing: What stores want – what brands want - what consumers want.

INFORMS Chicago Chapter 2014 launch meeting

March 5, 2014

The INFORMS Chicago Chapter hosted Mr. Bill Bishop and Ms. Kim Feil as the featured speakers for March meeting to provide an update and C-level perspective on the state of Big Data and Advanced Analytics in Retail and related industries.

Bill, Chief Architect of Brick Meets Click, has been recognized as one of the ten thought and research leaders “driving the future of consumer intelligence” by American Demographics Magazine. Kim is the former Chief Marketing and Strategy Officer for OfficeMax, an international $7 billion multi-channel retailer.

Six Degrees of Digital Connections: Growing Grocery Sales in an Omnichannel World

February 9, 2014

In this session, Bill Bishop explained what you can do to make sure your business stays in touch with the digital demands of today’s shoppers. Using new research from a national survey of more than 22,000 grocery shoppers, he showed attendees how having more digital connections with customers both increases their loyalty and encourages more spending.

Webinar: The Future Shock of Online Grocery Shopping - what you need to know

January 22, 2014

There’s a lot of interest today in online grocery shopping and how it will change the retail landscape over the next several years. While it’s impossible to predict the future, you can look at what’s going on today and create foresight into what will happen.

This free webinar from THE FOOD INSTITUTE and BRICK MEETS CLICK provides this type of information and insight. Featuring market-level models, the latest research from BMC plus two leading online grocery operators, Arnie Katz, Co-founder and President of RELAY FOODS, and Barnaby Montgomery, Co-founder and CEO of YUMMY.COM.

To view the webinar, register here.

Or check out, Bill's presentation decks:

Special thanks to BMO HARRIS BANK for their sponsorship.

Potato Expo 2014

January 9, 2014

Bill Bishop will be speaking at the 2014 Potato Expo, being held in San Antonio, TX  and is part of the Fresh Breakout session from 2:30 - 5 pm entitled The Evolving Retail Landscape: What Will It Look 10 Years from Now and How Do We Prepare?

NACS SHOW: Get your playbook for success

October 14, 2013

Every retailer wants to grow their business, but the question is how. In this session, attendees will hear how three retailers are taking different approaches to growth.

These case studies presented build on the NACS/Coca-Cola Retailing Research Council’s Playbook for Success released earlier this year.

Panelists: Brad Williams of Mid-Atlantic Convenience Stores; Brent Blackey of Holiday Stationstores, Inc.; and Carol Jensen of Wawa, Inc.

Moderator: Bill Bishop of Brick Meets Click   

Growth Strategies & Real Estate in Transforming Retail Grocery Business

October 2, 2013

Growth Strategy Development in the retail grocery market will never be the same. With the potential rollout of Amazon Fresh, the explosion in omnichannel distribution, and a proliferation of evolving and new formats, the elephant in the room is the traditional retail grocery store.

This Supermarket News webinar featured Deborah Weinswig – Citibank; Andrew Couch – GB DJM Realty; and Bill Bishop – Brick Meets ClickSee the SN summary article.

Midwest Produce Conference & Expo

August 20, 2013

Greg Johnson, editor of The Packer, moderated a discussion about the effect online sales are having on the produce supply chain featuring three industry experts: Bill Bishop - retail researcher and chief architect of Brick Meets Click, Drew Schwartzhoff - director of marketing and sourcing for C.H. Robinson, and Tony Stallone - VP of online retailer PeaPod.  

View the presentations here.

Kellogg School of Management | Northwestern University

August 20, 2013

Bill Bishop presented Expanding the Digital Marketing Potential of Ecommerce to the Marketing Club at the Kellogg School of Management in Chicago.

The Connected Consumer

June 27, 2013

During this webcast, an expert panel – including Brick Meets Click chief architect Bill Bishop, Raley’s Family of Fine Foods’ dir. of CRM analytics Tom Hutchison, Del Monte VP of marketing and creative service Mac Tillman, and IBM associate partner, business analytics, global business services John Hearn -- explored the various ways in which consumers digitally engage with brands and retailers, and how to put together the best cross-platform digital strategies the drive the largest profits.

Tennessee Grocers & Convenience Store Assoc. Convention

June 14, 2013

Bill Bishop presented at the Tennessee Grocers & Convenience Store Association Convention in Nashville, TN.  Both Bishop and Curt Cullison, of Alliance Harsha Adverting, were the featured speakers in the Reaching Shoppers Via Digital Marketing Tools educational session.

Consumer Goods Forum

May 30, 2013

Bill Bishop participated in the Consumer Goods Forum Roundtable of the Americas (ROTA), a share group for top-level retail executives from the US, Canada, and South America held in Las Vegas, NV on May 30 & 31, 2013.

Kellogg School of Management, Northwestern University

May 28, 2013

Bill Bishop visited the marketing class of Dr. Bobby Caulder, Kellstadt Professor of Marketing and Director of the MMM Program at the Kellogg School of Management, Northwestern University. 

Please note: As part of our mission to foster thought-leading discussion about the future of shopping and retail, we occasionally present to classes at certified colleges and universities.  If interested in having Bill speak at your institution, please contact us.  

2nd Annual Progressive Grocer TechnologyNEXT Summit

May 8, 2013

Bill Bishop moderated an exclusive senior-level gathering of the grocery industry’s most influential manufacturers and retailers to discuss strategies and best practices in leveraging digital tools – such as social media, mobile platforms, multimedia, and e-marketing solutions – to engage shoppers in an increasingly connected world.

Reaching Shoppers Via Digital Marketing Tools Presentation

February 12, 2013

Most retailers understand the economic and strategic value of transitioning to digital marketing tools, but the way forward is not clear.

Recent BMC research provides a more complete picture of how today’s shoppers find and use information before, during and after the grocery shopping trip. Check out Bill Bishop's Reaching your customers with digital communications presentation here.

Future of Dairy Forum

November 8, 2012

As part of an industrywide forum about the Future of Dairy held in Rosemont, IL., Bill Bishop and David Bishop participated in a breakout session that focused on steps the dairy industry can take to respond successfully to changes in 21st century retailing.

Maximizing Shopper Occasions Session at NACSSHOW

October 7, 2012

This workshop, moderated by Bill Bishop, presented key take aways from the NACS/CCRRC C-Growth Study and also provided real-life examples of what one retailer did with these findings to drive retail growth for their business.

Future of Food - Illinois

October 4, 2012

the future of food IllinoisBoth Bill Bishop and David Bishop attended this leadership forum focused the one of the great challenges of the future - providing nutritious, affordable food to a global population expected to grow to 9 billion by 2050 - while using fewer resources.

Emerging Marketing Technology Summit

April 30, 2012

Steve Bishop presented "Finding Competitive Advantage in 21st Century Food Retailing" at the Emerging Marketing Technology Summit, Orlando, FL.

UBS Global Consumer Conference

March 15, 2012

Bill Bishop participated in a panel discussion at the UBS Global Consumer Conference.  The conference provided investors with a comprehensive perspective across the global consumer landscape as the first half of the year unfolds and featured management presentations from leading consumer and retail companies from North America, Europe, Asia, and Latin America.